Possible Cause 1 Remote units are outside wireless range. Suggested Solution Ensure Remote units are within 500 meters or 1600 feet of the Automation Hub and have clear line-of-sight. Possible Cause 2 Primary antenna connection is loose. Suggested Solution Ensure the primary (external) antenna connection on the bottom of the Automation Hub is tight and […]
After the batteries in your remote units have been replaced, you would need to send scan commands for the remote units to resume call-in. The remote unit goes into a high-power state for 3 days before they stop searching for the master unit. The scan commands that are sent within 3 days of replacing the […]
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Master The Master unit is your Bin-Sense Live system’s most critical component and serves as the core. It communicates to remotes and transmits data (e.g. temperature / moisture readings) to the Bin-Sense servers via cellular connection. If none of your bins are reporting, it is likely that the Master unit is experiencing issues. Troubleshooting Login […]
After the batteries in your remote units have been replaced, scan commands need to be sent for the remote units to resume call-in, otherwise they will not be picked up again by the Master unit and will instead go on a high power state. When in this state, battery power is consumed at a high […]
